The Giacomo, Ascend Hotel Collection (The Giacomo, an Ascend Collection Hotel)

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Room was nice, layout was a little odd but bed was comfortable and jetted tub was great. I guess I took my DnD placard off too late in the morning and did not get a turnover. Private parking, but sometimes struggled to get the personal door to work once inside. Breakfast was simple but good. Great location, had a good time and would recommend/stay again

The staff was lovely and very helpful. The hotel is old and could use some updating. The room was very spacious and clean. Whatever products they use to clean with have an overpowering smell.

Enjoyed our stay. Kinda dark but it was expected. Staff very helpful and friendly.

This was a great hotel experience for us!

We stayed for our 25th anniversary. The hotel was cool. The bartender was a very charming gentleman and the staff was pretty great too. I did think the room we stayed in was cool but it had a lot of cobb webs and dust. The TV was jankey and it didn't come in clearly on some stations. Not a smart TV either. Asked for a robe, nope. Said they were all taken. That was odd I thought. Our AC unit dripped onto the rug and made a huge wet spot. Im sure it does that everytime someone stays in that room and uses air conditioning so I wondered about mold. Breakfast was plentiful but was cheap. The eggs are probably egg beaters or powder, sausage was not very edible, but the French toast was good. Coffee? Excellent. All and all, the hotel has its charms for sure but it really needs a good cleaning. It was good but not great. Probably would not stay again.

Staff was phenominal! Very accommodating and helpful.

The location was fantastic, rooms were awesome. The entire staff were friendly and extremely helpful. I love that you support our veterans and those currently serving.

Clean rooms, friendly staff and great breakfast. Overall great experience. Very near to the falls

The Hotel was very nice ant the location was absolutely perfect to see Falls and fireworks

All staff members are excellent. We had to check out before 6 am. They packed breakfast for us to have on the train. God bless you all!