ibis Frankfurt Messe West

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Clean and comfortable room. Helpful and courteous staff.

Pleasant and helpful staff

They had turned off the heaters, and I had to go down to the lobby at 2 a.m. to get a portable heater. The German guy was very rude.

Elevator is not working. Smell of room is a bit stinky.

Great location, right next to train station

Tttttttt

As always friendly and helpful team-members. Very convenient location with easy access into central Frankfurt by public transport yet far enough out to be nicely quiet. It is no frills, but for the price extremely good value. Will definitely stay there again.

Breakfast was nice

For my own reasons this is the second time I have stayed in this hotel but there are things to watch for - arrived to check in to hotel approximately 40 minutes prior to check in time, room was ready but required a payment of €20 to check in early. Beds are hard. Drinks in the bar v drink prices quoted on menu. Vodka on menu is €4.00, Coke on the menu is €3.40 however, if you purchase the two it becomes €9.50, not the €7.40 you would expect. This is because it is considered a long drink price on the menu but list doesn't include vodka and coke in the long drinks, not sure where the logic is. Housekeeping prior to 10.00am each morning of stay regardless of day of week.

It is an area for people who like quiet.