.Overall, we had a decent stay. The staff was very friendly, welcoming, and helpful from check-in to check-out. Our room was on the third floor, but the hallway had an unpleasant odor, similar to a dirty mop. Unfortunately, the bathroom was not cleaned properly, as there was hair in the bathtub and on the bathroom floor when we first entered the room.
One thing that was disappointing was the room description. When I booked online, it stated the room included a full-size bed and a pull-out sofa. However, it did not specify that the pull-out sofa was only a small twin-size sleeper, which was misleading.
The complimentary breakfast was okay, and the airport shuttle was very convenient. The hotel is in a good location, and the customer service was excellent. With better attention to cleanliness and more accurate room descriptions, this hotel would provide a much better experience.
Parkir