Le Ruisseau

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It is a family friendly place

Hotel is in the restaurant. Room is small and old. Staff was helpful and friendly. Hotel is very convenient to everything from metro, restaurants, bakery, and supermarket.

Very convenient location just a short walk from the subway. It is slightly out of the heart of Paris so doesn’t feel as “touristy” which was nice (hypocritical coming from a tourist!). Room with private bathroom. Small but clean and serviced. Typical European breakfast of cold meats, cheeses and breads with tea/coffee/juice provided in the morning was lovely. The staff were super friendly despite me not knowing much French throughout the stay. I called to let them know I would be arriving a bit after the latest check in time (due to mishaps figuring out how to get from the airport to the accom) and they were very accomodating. They helped us carry our luggage upstairs despite how late it was. Definitely would book again if I return. Thanks for the stay! :)

The staff and the owner were nice people, if you asked something they would try to accomadate you the best they can in our expirience

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The hotel is very central. Although it is a fair distance to the Eiffel Tower we were able to walk there and visited other historical sites like Notre Dame Cathedral and the Arc de Triomphe along the way.

Well located near public transport, air con was pretty good (32 degrees outside) only used it as a base so was fit for purpose.

The service provided at the breakfast buffet was pretty good, but the rest of the stay was below average. They do not have bag check which effected our plans for the day. The back door was more appropriate for the hotel but the address showed the front door which led to an awkward walk through the restaurant to check in.

Simple accommodations. No elevator and small rooms, but clean and comfortable with friendly staff.

The worst part of the stay was the fact the hotel double charged me. I pre-paid through Hotels.com, but the hotel did not acknowledge that but instead charged me again during my check out. I told the hotel attendant that it was already paid, but he said hotels.com did not pay them. I did not have a number to call for hotels.com at the time, so I had to pay otherwise he would not let me go. When I got in touch with hotels.com later, they contacted the property but could not get a refund. This is terrible.