Marriott Puebla Hotel Meson del Angel

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We waited in the lounge 3-4 hours after our check in time because they had no rooms available. Kids, luggage, and all. Staff kept lying saying a few more minutes. We weren’t the only family waiting. There was a lot of people upset dealing with the same issue waiting in the lounges. Staff didn’t offer a discount or free breakfast or anything.

todo estuvo bien pero nadie me quiso facturar y eso me esta ascarreando muchas complicaciones en mi trabajo

La alberca no tiene calefación y no nos pudimos meter.

Excellent

N/A

Hotel is a little run down

The room was clean, the towels old and fraying. The bed mattresses worn out, like trying to sleep over a hole in the sand. The pool area was very nice, but could not relax and enjoy it since there were no lounge chairs to take in the sun. Nice hotel but bed mattresses need replaced and need more accommodations.

Rooms where supposed to be paid at the hotel, but both where pre charged to my card.

Great amenities

Great Hotel !!