MO2 Westown Lagoon (Lagoon Coron)

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The staff are very accomodating and helpful. The room for family is very cozy, two single beds and 1 king size bed were perfect for us. The room price is very reasonable. I highly recommend it.

The MO2 Lagoon hotel is a tired hotel that needs to be upgraded. The rooms need new towels and bedding. All the towels we had for the 4 nights we stayed were afraid and very thin with small holes on them. Some days we didn't get 1 towel and never got hand towels or face clothes. The doors into the rooms need a paint job. The pool needs a lot of maintenance done to it. The breakfast buffet is really bad. Go across the street to the sister hotel 100% better and cheaper. As for the management we where told we could get a hotel van to take us to the ferry terminal for 1000php and when I went to book it they said it was 1500php. The clerk said the lady told me the wrong price. I got an outside van to take us for 800 php. They nickel and dime you for everything. Will never recommend this hotel. Go across the street to there sister hotel cheaper and a lot better.

Not great, very run down and staff is not that friendly. Our least favorite of resorts. Definitely not great customer service or accommodating

Staff are very accommodating. Clean place / hotel

Clean room and approachable staff.

Staff were very friendly accomodating and very helpful in all we need. Rooms are ok and comfortable. A very quiet ambience. the breakfast buffet were just fine and you have an option to order an ala carte if you do not prefer the buffet dishes. Overall, its good to recommend and its only10 mins to town proper bia tricycle

Yes

Was upgraded due to booking error. Beautiful stay, lovely staff members.

When we arrived, the hotel was overbooked, and as a solution, they offered a room “upgrade” that involved moving us to another hotel in the same hotel’s group across the road, Coron Westown Resort. The room we were offered was full of mould; it was hard to breathe. When we asked reception to move us to another room, they said they were also fully booked and didn’t offer any solution.

The room condition was ok. There was no fridge to keep cooled water or snacks. The bathroom needs some attention - the grout was black and dirty and missing in a lot of places in the bathroom. The shower leaked quite badly. We had to pay 450 pesos per person for breakfast which was pretty terrible. Very limited food for westerners. Suggest adding some fruit, more cereal, toast, avocado, poached eggs / fried / scrambled, freshly squeezed fruit (not powdered) yoghurt….