Marola-Portosin (whala!tenerife)

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This was a great hotel/apartments. Smooth and quick check in, spacious apartment with large balcony and had all the self catering amenities I needed. Room cleaned everyday. Staff friendly and helpful. I could always get a sun lounger at the pool. Showers and changing facilities for a late flight as check out is 11.30am. Would stay here again.

Clean and spacious apartments

We thought was an excellent value for money. The staff at the pool were all super friendly! Really reasonable priced food.

Good

Basic room amenities are unavailable. We went in january, which is one of their milder months and there was no heater whatsoever in our room. What made matters much worse is that there is no hot water in the room either. There is a small geyser which barely lasts one quick shower. There was 3 of us in a big room and even after following their wait times for hot water, we all regualrly ended up in cold showers. There is no wifi included in rooms; there are 2 lockers available in the room but you have to pay additonally to use them. Simply overall it was an inconvenient stay, which i would not recommend. There is free safe street parking available included though, which is good. And location is good for beaches.

Easy check in. Good room.

We stayed overnight on a last minute booking after a flight was cancelled. The studios were relatively "no frills" but clean and comfortable and a reasonable size. There was a nice balcony with table and chairs overlooking the pool. Linen, towels, kettle, crockery, toaster were provided but no toiletries other than soap. There was a microwave and hob, with a few pans etc. There's a small fridge. The pool area looked quite nice although we didn't use it. Although the property was full it was quiet (Sunday night between Xmas and New Year). The staff were very helpul - they booked a taxi for us to get back to the airport in the morning and responded very quickly by email when I contacted them subsequently to ask for the invoice in soft copy. It was perfect for what we needed for an overnight stay arranged at the last minute.

*Cons: 1. No free internet in the room. You have to pay for internet per day and per device, and the prices vary. 2. Not enough hot water. The hotel booklet says the hot water boiler is 40 liters. It is not even enough for one person to take a shower. I had no hot water while washing my hair. You cannot imagine how cold it was, especially since there was a winter wind storm that day. By the way, the water is yellow in color. * Pros: 1. Good location. There is a bus stop right in front of the hotel, which can take you to most major tourist attractions, although buses may come only every 20–30 minutes, or sometimes even every hour. 2. Fully equipped apartment with a fridge, stove, knives, forks, plates, etc. * Neutral stance: 1. No air conditioning, only a ceiling fan. The weather changed quite fast, one day crazy hot (we were melting), one day with a wind storm (quite cold). 2.Room and equipment overall are quite clean but there is someone white hair everywhere.

Ok for a night stay over but apartment was very outdated. Most of the main lights didn’t work and no aircon.

A great hotel offering a central base for Playa de las Americas and Cristianos, both offering restaurants, shops and bars galore to suit all tastes. The hotel is basic but is always clean, comfortable and has lovely helpful staff in reception and pool bar which is very popular.