Holiday Inn Essen - City Centre (FOUR Essen City Centre)

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Our stay at Four Essen City Centre was great! Check in was quick and easy. The front desk was very helpful and available for any requests. We will definitely stay here again!

In the middle of renovation, one of the elevators was not working at all. All rooms did not have a fridge. Our lamp and phone wasn't working so they had to come and replace them. Our window was having an issue locking so we asked the front desk lady to send someone to fix, but she was very unhelpful and told us to just tie the handles together to keep it closed. The next day we told the gentleman at the front desk and he sent someone to fix it right away. Not great value at its current condition. Look elsewhere. Hopefully, it gets better after the renovation.

We were a late booking. The hotel upgraded us free of charge as they could not accommodate us closely otherwise as a family. Rooms dated but front of house excellent. Breakfast was first class. £36 for a family of 5. Kids loved the waffle and automatic pancake maker. They accommodated for my wife who is caeliac immediately when informed. We would stay again. Great staff

The staff was quite average, below expectations and what it should be for a Marriott affiliate. Rooms were so disgusting, stinky and dirty.

Nice enough, very average. Is a bit tired decor and could do with a refresh, but that didnt really bother me - it was also cheap. Only minor issue was it happened to be 30 degrees in Essen and the hotel doesnt have air conditioning, so it was a bit warm overnight.

Perfect location and excellent staff

Access to proper gym over the road. Excellent breakfast. Friendly staff. Dining options not always open in hotel however lots of options outside.

An excellent central base for travelling to Dortmund, Dusseldorf and Cologne. Hotel was decent and had a nice breakfast.

Facility does not have AC in all rooms and no restaurant although it advertises it does. Carpets are dirty and stained, curtains ripped. Towels extremely small and thin. They kept on lying saying restaurant will open the following day but never did and also lied about central AC which they don’t have. Bathroom and room smelled bad and floor in bathroom still showed iron stained from prior guest. Simply disgusting.

Pleasant and peaceful