Hyatt Centric Arlington

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My experience from beginning to end at Hyatt Centric was top drawer.

Nice place! Close to the metro, clean. Good spot.

Very kind and attentive. We were unexpectedly staying due to flight cancellations. We appreciated their kindness.

Great location very clean and staff was great! Rooms were very clean and well kept

I woke up with bed bug bites all over my stomach requiring medical treatment and considerable stress. Despite complaints the hotel staff and management have been minimally responsive.

I've stayed at this hotel many times for work, and this was my first visit with my family. Overall, we had a great stay, which is why I'm giving 4 stars. The only issue was the parking garage. We were initially told to park on P1 because of our larger vehicle, but when we returned, P1 was full and we were instructed to park on P3 or below. Our vehicle cleared the garage entrance without any issue. However, when we went to the lower levels, the overhead clearance bar struck our roof rack and left scuff marks. What made it especially confusing is that both the garage entrance and the lower-level clearance bar are posted as 6'1". As a guest, it's reasonable to assume that if your vehicle clears the entrance, you'll also be able to access the parking level you're directed to use. If there are different effective clearances between levels, there should be a better warning before drivers commit to going down. I reported it to the front desk so they could hopefully prevent it from happening to someone else, but there was no follow-up from management. We otherwise enjoyed our stay and would return, but I hope the parking garage signage and warning system are improved.

The check-in process was not smooth, we have to wait for them to handle the travelers before us and it looked like they belonged to some group but they should have quickly opened another desk to check in other travelers. They are friendly, just not efficient. The rooms are nice and comfy, the area is nice and convenient and there is a target within walking distance, where we picked some items for our daughter who was staying for summer program in a nearby university.

👌

Kind staff and easily accessible to everything around town.

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