Hotel Restaurant Goldener Schlüssel Bern

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Great location. Friendly staffs. Room is a bit small but it has everything you need.

Friendly staff and good location

Great little hotel in a very convenient location. Helpful staff, clean and modern rooms, good breakfast. Parking turned out to be pretty good as well, if you don’t mind waking up/down stairs to the nearby parking garage.

The room was kind of funky with a luminescent yellow wall that housed the washroom. We liked it! It was small, but had a fridge and even some nice amenities, like slippers. Sadly though, the noise outside the room was disruptive, even with ear plugs. There is a hostel nearby plus there was construction outside, across the street there at the end of October.

Clean, spacious room; friendly and helpful staff, great breakfast.

Location is perfect. Staff were kind and friendly. But the bathroom was very tiny and there was a constant sewer smell from the bathroom and heard a water coming down in the pipes when someone using bathroom from upstairs. I was glad I only stayed one night there.

Room was clean but very small…. Breakfast was good and staff very nice

Our room was surprisingly small, given the photos. We had to go out and buy our own non-dairy milk (and other breakfast provisions), which we then left in the hotel kitchen. The hotel never thought to recompense us for this.

Great location in the heart of the Old City and only a ten minute walk from train station. Room was clean and staff accommodating. Nice breakfast.

I recently stayed at this hotel and found a lot to like about the area. The location was excellent—very walkable, with plenty of shops and places to eat right nearby, which made it really convenient to explore and enjoy the surroundings. However, the hotel itself was a bit rundown and not as clean as I would have hoped. While it was a decent place in terms of convenience, the maintenance and cleanliness definitely left a bit to be desired.