Arban Hotel

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Buffet breakfast for 15k won is not bad, has hot croffle, veg bimbipa, instant noodles and oranges. They are slow in refilling. Overall a good stay, I just wish they provide disposable slippers though. Very spacious compared to Seoul hotels. Close to Busan station but far from everything else. The lotte department store is walking distance and there is twosome bingsu right downstairs.

They charge for extra pillows and/or blankets for each night! Not each stay, but each night! That’s ridiculous, it’s not renting a bed, it’s for each extra pillow and/or blanket! Only one pillow per person given and we wanted to exchange the queen blanket for 2 single ones, they still had to charge for an extra blanket per night! $4000 won per night, NOT per stay. Plus all of a sudden, both front desk ladies don’t speak English at all, we needed to use Google translate as they text their supervisor but when other foreigners came to the desk, they can speak English again…wow! Bad customer service. Look into other hotels if you can, this one is not close to the subway and very noisy, dark, not clean. No airport bus or transfer available. Only uber or subway (too far to drag luggage).

The hotel is exactly what the pictures show. The front desk personnel were all very helpful. Housekeeping staff was also great!

We stayed at this hotel for 3 nights and had a memorable stay. The staff were helpful and friendly, the room was very spacious, clean, and comfortable, the breakfast was great (they have a mix of western and traditional Korean breakfast items) and there were a lot of options for restaurants within walking distance in the surrounding area. We didn’t take the metro and instead took Ubers and Taxis (to save on time, given the city is quite large and spread out) to see several amazing places. This hotel is highly recommended if you’re visiting Busan and are looking for a nice, quiet, comfortable, and enjoyable stay.

I didn’t give 5 stars for amenities because I did not have time to utilize it on this trip. But overall the location was great. I felt more of a local vibes than a touristy place which I liked.

I found the street entrance to the hotel a little dingy. Anyone can access the guest floors from the street if they happen to tailgate a guest with a keycard. Besides that, the room was Ok. Our room was quite large but an odd shape. Breakfast just OK as well. Staff were pleasant.

The location of the hotel was in the middle of everything happening from night life to shopping with a lot of food options from street food to sit-down, close to a lot of shopping from Lotte department store to smaller shops. Also, it was central to all the medical spa and cosmetic surgery facilities. We were a bit skeptical when we arrived because the hotel is located above a bowling alley and the first floor is open to anyone on the street, but it still felt safe because those without a hotel key wouldn't be able to get to the hotel room floors. I liked that my room was cleaned daily but no amenities like tooth brush, tooth paste, comb, etc. beyond towels and two bottles of water. However, their laundry machines worked very well. Even though they only had 3 washers and 3 dryers, it worked out and cleaned/dried my laundry so I can continue on my journey to Japan after visiting Busan. The staff were fine not as friendly as people in Seoul and the English speaking staff were limited. One down side was that I didn't like that we had to put a cash deposit to use their hotel umbrellas on a rainy day. All hotels I've stayed at offered umbrellas for free when it rains...so this is something to reconsider to improve their customer service. Overall, the hotel stay was good and I would recommend for first timers visiting Busan who want to be in the heart of night life, food, and shopping, and I liked the hotel's clean and large size rooms.

Centrally located- easy walk to Seomyeon station. Easy to get to various attractions from here. Can take subway to catch KTX at Busan Stayion or can catch a bus easily (if outside of rush hour) right near the hotel to go to KTX station very easily. Spacious, clean, modern - newly renovated rooms. Spa like bathrooms. Great resto/rooftop terrace. Would highly recommend.

Staff were polite and accommodating. The cleaning staff was friendly. The breakfast was good although they don’t replenish the food. The room was clean and orderly but there’s a smell in the shower / bathroom. Overall, we had a pleasant stay.

L’établissement a dépassé nos attentes. Excellent choix!