The Ritz-Carlton, Pentagon City

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Wonderful all around !! Joyful to stay with them .

Very nice hotel that lives up to their brand's reputation. The staff was super friendly and helpful. Major bonus was the Pentagon City Metro stop is very close to the hotel which was very convenient. I highly recommend this hotel.

Super helpful and considerate staff. Honestly best employees I’ve ever met. Everything was super clean. I want a huge fan of the bed, a little too firm, and it would’ve been nice to have a cafe or something in addition to the full restaurant. But that’s really nitpicky. It was super conveniently located right next to the shopping center and I would recommend whole heartedly

Will always come back!

Cleanness, hospitality and professionally. Luxury at its best!

Beautiful hotel. Staff always going above and beyond. Excellent experience.

Thank you to all the Staff members at The Ritz, you all were outstanding and exceeded our expectations. Thank you for taking care of our Bride and Groom and all of us. Special thanks to Solomon, Ashu and Kebere and all the front desk stuffs! We can’t wait to see you all soon! We definitely coming back.

The Ritz experience is absolutely delightful! My only suggestion would be to add another dining venue.

The Door and Counter people are top notch, as well as housekeeping. The Bar was actually very good as well. My issue was the restaurant attached. My wife almost choked on a hard plastic piece of something that was in her oatmeal she luckily caught before swallowing it, it looked like a large tab or some sort the size of a quarter and sharp, the shape of a toenail, which she initially freaked out over thinking that is what it was. If she swallowed it, it would have been a serious problem. I brought it to their attention, mainly in the case there was anymore debris in that food that someone else could choke on. We were cool, I was not angry or distressed at all, things happen. Here is the problem though. I'm spending $4 or 5k for the week there. They have us wait around for like an extra half hour to talk to the Hotel Manager and drag the Cook out to apologize, which I really did not need. But the caveat is that the Hotel Manager just takes off the oatmeal and leaves us with the balance of breakfast bill, which I find to be pretty ironic and petty. It is not the money, clearly we are shelling out plenty for the hotel and stay for the week, it is the pettiness and the principle of the matter. Anyways, everything else there is awesome and this was our second time spending a week there. Young Manager... nice fellow, not on the same page as how I would handle a situation like that. Needless to say, I did not flinch or protest, it is what it is...

Clean room