Newful Hotel

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Great stay! The hotel staff were very kind and even though we could not check in early because all rooms were full, they offered an area in the lobby to relax and pull out chairs to nap if we wanted. Room was nicely designed and works well. It was hot when we stayed so the A/C couldn’t get as cold as we liked but still good. Bathroom is cool. Elevator is fine.

All good, Thank you so much for this hotel…

Clean and quiet

Good

can smell the odor in the room, and room is wet, I got itchy skin.

No dresser (mirror) in the room, only in bathroom which is a little bit inconvenient. Cleaners seem honest as no items were lost, however, it seems that the bed sheets are not being replaced or made during our stay.

Hotel had no heat, only AC; we were given a space heater, toilet bowl leaked. They attempted to fix with caulk; I knew that wouldn’t work as they never checked where the leak was coming from. The bed spreads for a king bed consisted of 2 spreads overlapped. I turned the bed spreads horizontally, put one on top of the other & it covered the bed ok. Daily housekeeping was not housekeeping; they only emptied the trash cans & replaced the bath cloths & towels which came in a plastic package….not cotton like regular bath cloths & towels. U must request bed wear change, vacuuming, etc. Rain actually came into the interior window frame somehow! (Shabby window installation?) They added an extra twin size portable bed which took up more space in the room…they told us that was done to all of the Deluxe Double Rooms. But did not contact us in advance. We expected to see the room they show on the Hotels.Com website! We paid in advance; flew almost 15 hours & was not expecting a room with problems. I assumed there would be heat, only to learn most hotels in Taipei don’t supply heat, only AC. They don’t have dressers for clothes either! U literally live out of your luggage! Room was quiet, thank God. There were other problems, but I’ll run out out of characters to include all. The front desk staff did all they could to address & remedy the problems & they were respectful. I’d suggest much falls on the owner(s), not the staff.

Stayed here twice in one week, room 403 first, then 401. 403 was good, 401 was completely different - peeling paint and wallpaper, terrible mold smell, dirty floor, fridge not on, woke up itchy…. Would not go back.

Convenient location. Ultra friendly and helpful staffs. Quick in respond to issues. Good breakfast. Free flow hot drink 24 hours. Snacks service after breakfast. Relaxing atmosphere at restaurant.

We stayed in a room with a window and enough space for opened luggage. The twin beds are comfortable. The toilet is japanese style which is good. In room mini bar is complimentary. Breakfast is fine with various choices.