Hotel Shangri-La Kota Kinabalu (Howard Johnson by Wyndham Kota Kinabalu City Centre)

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Not a good location to chose. Need to walk 20 mins to gaya Street. Shopping mall need to take grab. Pillow too soft and flat.

Lots of 24 hr restaurants in the area but walking around the area can be hard

Room was very clean and the staff are helpful.

Well located, clean and comfortable

Friendly and helpful staff, good amenities, convenient location

Alhamdullilah. Thank u for the awesome stay =)

Staff are courtesy and professional.

Better food maybe.

the interior of hotel is good, but the exterior building would need a coat of paint. i will consider staying there again. maybe have a safe deposit box in each room - why ? your clients will want to go to pulau, so they can lock their passport and valuables in the room , rather than using the front safe. SO PLS IMPLEMENT A SAFE IN EACH ROOM INCLUDING ECONOMY ROOMS WITHOUT WINDOWS AT LEVEL 2.

Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee. The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm. The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us. It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport. Overall, a very pleasant stay.