Samui Mermaid Resort Garden Side

Peringkat bintang di Klook diberikan berdasarkan gambaran umum informasi properti (seperti layanan dan fasilitas yang tersedia, dll) dan hanya referensi

The staff were very pleasant and helpful. Our hand towel in our room had makeup stains on it already and our bed was rock solid and very uncomfortable. We stayed in the bungalows across the road (not in the more expensive ones). I would’ve spent more money if I knew the bed was that hard.

It’s ok, amenities only shampoo and shower gel, nothing else, everything was close

Friendly staff, clean room, multiple pools and beach front access. Close proximity to airport. Very easy to grab a taxi.

Pool was clean sadly no bar set up our side (not sea view)

Absolutely wonderful

Room was spacious, staff friendly, and courteous.

On the website, they are offering shuttle service. There is none. They only have taxi. I book this resorts for the shuttle so I was misled.

My little bungalow was located on the garden site. I have to say that it was beautiful. Every 20 minutes there is a plane landing and I really thought that the plane was going to land on my bungalow.

Great 3 night stay that's on the flight path to the airport so planes landing and taking off from 7am till 11pm. Great for photos 😁 Great rooms and pool area. Very good value for money.

I was looking forward to a private, 1 night stay before my flight after hostel hopping. Unfortunately, super disappointing. When I arrived I found multiple small hairs in my bed. I asked for new sheets and someone very kind remade my bed. I lifted the pillow afterwards to find more hair underneath it. I would say I’m not sure how that even happens but I am, as I used to be in housekeeping. The floors and counters were dirty and also had hair on them and that would be how and why. The sink had not been cleaned and still had soap (bubbles) in the bottom of it. The shower had just been used as there was water on the walls. There was some strange grease stain on the bed sheet as well. The TV was broken. There appeared to be some kind of mold?? Or brown stain on one of the pillows (not the case, I lifted the case off because I thought it was on the pillowcase, it was on the pillow itself). I’m not a very picky person at all but I truly feel the room wasn’t cleaned, the bed just made to look clean. It made me feel quite icky. Reminded me of bachelor friends places like someone had just taken out the garbage and tried to make things look fresh as fast as possible. I almost actually booked another place but I cannot afford that right now and I was so exhausted so I just sucked it up and slept on my beach towel that night. The staff were not apologetic when I told them about the hairs in my bed, infact one of them gave me a little smirk and the other told me someone would come help.