Americas Best Value Inn & Suites Ontario (Hotel Hacienda at Ontario Ranch)

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I would recommend this hotel to other people

Bien

Safe. Clean. Quiet. Hospitable.

Love the place so staff is very helpful very clean rooms I highly recommend anybody looking for a room it's a place to stay

I found a baby kitten in my room and the hotel insists that it is mine however, I stayed at the hotel is because I recently had reconstructive knee surgery. This was my first post op follow up with my surgeon. Either ways the hotel refuses to take responsibility for it.

All good

We did not stay at the Hacienda Heights Hotel. It looked like they attempted to upgrade, however this place was trashy. Three minutes after we checked in, we found bugs on the pillow that was laying on top of the bed. I would like to get a refund since we did not stay. We were there less than 5 minutes and barely sat on the bed. We were able to find better accommodations for less money on that night. When can I expect to see a refund in my account for this pre paid stay?

Found big bug inside room …..smoke from people outside came coming in through ac vent…….ice machine kept running out of ice

Nice, clean hotel! Friendly staff

The hotel was clean, and expected. Our bathroom seemed a little old but functional. Breakfast only consists of granola bars, juice and coffee. The pool was small and seemed a little dirty but still ok to swim in. The price and value of this would be 7/10. Overall a decent place to day in.