Renaissance Lucerne Hotel

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Staff was very helpful. Vesa went out of her way to help us with any questions we had. Location is just a few blocks from the train station. Air conditioning was a plus!!

The price is high for the actual room, it does not feel like a 5 star hotel. what you are paying for is the location.

Great hotel within walking distance to old town. They have a good Mexican restaurant right next door! Highly recommend.

All staff in all situations were fantastic, especially Sergei in the restaurant. Room was always clean with ample water refills. Location is very convenient to train station, ports for the lake and old town. Overall a great hotel choice

Room was very clean, perfect location close to train station but the room size was small and tight.

Very friendly staff and nice, clean and comfortable rooms

Great location. Clean room and very nice staff

We stayed in seven different hotels during our last trip to Switzerland, and this was the worst. Despite paying more than other hotels in more popular places (e.g. Geneva), this had the tiniest hotel room with the absolute worst view ever. I couldn't even see daylight, just a large laundry chute that completely blocked the view. The room was hot and stuffy. Barely any room to walk around the bed. The front desk staff did nothing for us. There were 2 people working a crowded lobby full of people trying to check in. We would have left if we weren't so exhausted. The hotel was extremely close to the train station. Breakfast was not included, and at CHF39 (~$50USD), we went to Migros instead. (BTW, MIGROS is a GAME CHANGER - get snacks, groceries, etc. there for low prices). The Holy Cow burger restaurant is a block away and it fabulous and less expensive than other restaurants.

Steps from the train station and within easy walking distance to the lake front and key landmarks ans sites. Wonderful hospitality suite and small but nice fitness room. Connected to a restaurant/bar which stays open late. Rooms are spacious and well appointed. I would definitely stay here again.

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant