YOU & CO. J. Botánico Boutique (YOU & CO. J. Botánico Boutique Hotel)

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Staff were lovely and helpful here, even with our very late check in and very early check out. They suggested a place that we could go for late dinner (23:00+). Room was lovely, little balcony was great. We did not use breakfast, restaurant or vending machine so cannot comment on those. Easy walk to the Torres de Serranos and the old town.

Great hotel

Nice 3star hotel, not to close to the center but overall good.

Hotel was clean and charming. Bathroom was big and wonderful. Hotel staff was extremely helpful.

Terrible experience. The front desk employee, Julian, was extremely rude and unprofessional. The property advertises on-site parking, but upon arrival we were informed that no parking was available. When we asked for assistance or clarification, Julian became aggressive and confrontational instead of helping resolve the issue. The lack of customer service was unacceptable. Additionally, the surrounding area did not feel safe. I would not recommend staying here.

I loved this hotel! The staff was awesome and very helpful. The room was clean, the bed comfortable and the bathroom was perfect with 2 sinks. My only issues were the following—and they are not deal breakers. Somewhere it should say that the hotel does not face a street you are driving on. That is unclear. Breakfast price was reasonable with TONS of different foods BUT the food, like eggs was NOT hot. Even when I told them and they heated mine in the microwave they dis nothing to fix the problem.

Wow!!!! From Check in with Jesus to getting into our room was just amazing! Then the room was just spectacular one of the most comfortable beds we have stayed in. The location is wonderful, walking distance to some amazing sights. Could not recommend this place enough.

The family room was very comfortable, very large bed plus a single and a cot but the room didn’t feel over crowded. Great to have a fridge in the room to keep drinks cool in the hot weather! Nice breakfast with good variety. The location is perfect- a short walk to the centre, not too noisy or busy. Our journey from the airport was very straightforward. Also right next to the botanical gardens which were lovely.

Amazing spot

Good central location, but noisy area at night. Both of the room balcony doors didn’t properly close, leaving large gaps, so was hard to sleep with thenoise. Otherwise room in good condition . Breakfast better than expected range wise, but low on staff, tables didn’t get cleared or cutlery on tables replenished after cleaning them. Bread was very good, but single coffee machine half broken during stay. Staff was nice and helpful.