Omni Mandalay Hotel at Las Colinas (Omni Las Colinas Hotel)

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Clean room

Really great hotel!

Perfect!

Very comfortable room and welcoming staff

Once I arrive for my check in, the front desk lady was more like in a hurry to get rid on me than actually explaining to me the amenities. Did not receive the voucher for the complementary drink and didn't receive water either. Just the room key and that is it. Then I also told her we have 2 cars that if we were be able to get in and out of the parking garage, she said yes but wasn't like that when I exit it was fine but my husband couldn't exit using the room key, so we have to go inside today again. Not the greatest service

Overall fantastic place, one unknown until you experience is that the pool is shaded by the building in the evenings which could be a positive or negative depending on the experience you desire.

Pool was great!

The room was not ready for us upon arrival and then when I asked another staff member at the front desk after waiting for an hour, they were able to get me into a room immediately. Felt like the first staff member was being lazy and didn’t want to help me

The property was okay.

Everything was great. The pillows were not very comfortable, but outside of that, great place.