Tunjungan Hotel

Peringkat bintang di Klook diberikan berdasarkan gambaran umum informasi properti (seperti layanan dan fasilitas yang tersedia, dll) dan hanya referensi

The bathroom shower did not work properly. The bathtub floor was cracked and unsafe ans discolored

Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy

This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location.

Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded.

Good 👌

old hotel with old facilities. Needs abit of a revamp.

Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people … Breakfast buffet offer is also much less than a few years back. I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation. Same goes for the lifts ...

The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable. Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged. Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water. The jug kettle provided was so old that the heating element that boils the water was corroding away. There is no working desk, so I had to use the TV table to work on my laptop. Iron and board is not available even upon request. This hotel is totally not suitable for business travellers. Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten. One of my colleagues got stuck in the lift for a few minutes. Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job. All of us colleagues staying during this visit agreed that we would never stay in this hotel again.

Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst. For sure not a 3 star hotel. Some 2 stars hotels are much more better.

-water no pressure -cockroach in bathtub