Taj Holiday Village Resort & Spa

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The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking.

The location is superb, but it’s a dated property which is crying out loud for renovation! I slipped on the foot mat almost twice because it’s slippery, just outside the main door. Pool area will make you wait for 20 minutes even to get a coconut water which felt like I bought from a roadside vendor, it was hot and covered with foil ? Never seen a five start property charging 250 dollar a night in such a shabby condition!

Beach view was very nice and pristine. No obsturctiond or other public. Private beach made it more exclusive.

We didn't get the room we'd requested and paid for. We were very disappointed with the room we got. Bathrooms and rooms definitely need to be renovated. Over rated as a 5 star hotel. Only positive was the good staff they have.

Everything was fabulous

Everything is good no comply

Room was not satisfactory. Bathroom had a leak. Beds were smaller than shown in picture. Beds were not separated and were made into one big bed even though I had stated that there were 3 adults staying in the room. Staff (Manthan - Manager), in particular, was very helpful. He accommodated us as best he could. But, there were no other rooms available, even when I offered to pay for an upgrade.

The entire facility was just so pleasant and well maintained. The rooms were generous and clean. They were not over the top but very adequate. The staff was outstanding! Always polite, always ready to help and went out of their way to accommodate requests. The food was uniformly good and the breakfast buffet was standout. As a family, we went to Taj Holiday Village and Resort for rest and relaxation and that is what we achieved.

One of the nicer properties in Goa, plenty of area for kids to run around, fantastic pool and beach access. The staff hospitality has remained one of the best I have experienced. My only grievance would be with the room - though amply sized, I found the bathrooms to be a tad outdated and in need of repair. Disclaimer - I did not raise this issue with the management as I was more intent on having a good time.

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