Hôtel SAWA

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The room was good and the staffs were friendly

Room was acceptable. Power outages and appliances ( coffee pot and hair dryer) not working are the reason for the rating.

Old or vetust shower tower on bath room. Room not smell fresh at all

Good customer service.

nothing

Good location, friendly staff. The facilities need an upgrade.

Very good stay, near the airport and the room was clean

First red flag my booking wasn't available when I there. Second the receptionist 😡

It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.

Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.