Hotel Matilda (Hotel Matilda, a Member of Design Hotels)

Peringkat bintang di Klook diberikan berdasarkan gambaran umum informasi properti (seperti layanan dan fasilitas yang tersedia, dll) dan hanya referensi

Very clean room, excellent decor, close to downtown historic district and restaurants, located on a quiet street, excellent continental breakfast.

Great hotel, great location, wonderful staff

Room and staff were fine. The facility was clean and well maintained. A minor irritant was the "nickel and diming" over bottled water in the room especially since it was clearly filtered and not purchased by the hotel. A minor thing but it's the only thing everyone in our group mentioned.

I don’t often write reviews, but in this case, I feel I should. Positives: The staff were very helpful, and housekeeping was outstanding—honestly, the best ironed shirt I’ve ever received at a hotel. The location is fantastic, just a short walk to the plaza and right on Aldama. The gym and spa were excellent; my wife especially loved her facial. Negatives: Unfortunately, the first coffee we received somehow had what seemed to be an acid-based cleaner in it, which burned my wife’s throat. That really shook our trust in the breakfast service, which was already pretty minimal to begin with. The pool is small, with very few seats, and it wasn’t well maintained—we noticed debris floating in the water. The rooms are quite tight in terms of space, though very clean.

Staff freiendly. Great location! Great decor and really good breakfasts! (only meal I ate there)

Great staff and service, well Maintained property.

Tos esta increíble muy limpio bonito y excelente servicio

AMAZING!!!!! Stunning hotel, super friendly, helpful…. The location is amazing, just a couple blocks from the center, with lots of restaurants, shops, bars. The Spa services were incredible. Absolutely recommend this boutique hotel!

The staff at this property were top notch! Absolutely the best customer service we have ever had at any hotel.

This place is amazing! It is beautiful, comfortable and located close to the plaza. But what makes it outstanding is the staff - best we have ever experienced! Their care and concern for each guest is truly surprising. I needed help with a wedding bouquet and they went above and beyond to make sure I got to the people and places I needed. We became good friends in just a week. We loved everything and would recommend it highly!