Ananda JJ Ubud Resort & Spa

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Really good value for money, the shower was amazing. And best of all they allow pets

I am extremely disappointed with my recent booking through Hotels.com at Ananda JJ Resort Ubud. The condition of this so-called resort was unacceptable. Upon arrival, we were shocked to find the place in terrible condition—the rooms were smelly and unclean, with damp walls, a non-functional AC, and filthy toilets. Worse, there were cigarette butts left in the ashtray, indicating poor cleaning standards. The linen was dirty, adding to the discomfort. The swimming pool had visible algae, making it unsafe, and my friend’s kids were too scared to even step in. The entire experience was a nightmare, and we had no choice but to leave and find another hotel through a different, more reliable platform. To make matters worse, Hotels.com provided zero assistance when we tried to cancel. Your so-called virtual assistance was useless, leaving us stranded and forced to pay for another hotel out of pocket. This is unacceptable customer service. I will never book through Hotels.com again and will strongly advise others to avoid it as well. A refund and an apology would be the least Hotels.com can offer after such an awful experience.

Lovely place, lovely staff.

Washrooms were not clean, floor was dirty and flushing of the toilet is not working properly. Initially we got a room with a broken bed. Then they change us to another room which didn’t had a bathtub. Bathtub wasn’t clean may be in years. Staff was friendly but the upper management need to do something about maintenance of the property.

Terrible place. Do not stay here.

the best accomodation. worth ur every single dollar n cents! love it

i love the place personally the only thing when u take deluxe room gfloor...u can hear ur neighbour walking or drag their bag/chair,..really annoying especially when u really need to sleep. pancake b/fast is best for me. staff very well speak in english n try to accomodate n help as much as they can. love it

I rented a scooter, was invoved in a hit & run,they kept my belongings til a colleaugepicked up

Great little rustic resort. Really liked the vibe. Staff was very friendly. The breakfast was included and simple but delicious. Recommend having a scooter to get around on but other than that you should be good. I would stay here again

I like the pool area…. Our little bungalow overlooked the pool area, I really enjoyed the plants and the secluded feel. It was also easy to have grab deliver food or pick us up for a day or night out. I got to work on the porch and lounge by the pool and my daughter got to swim. The bathroom was my least favorite part. I felt like I needed to wear shoes in there and keep the door shut because of the smell. Overall I liked the place and will consider staying here again when making travel plans.