Telang Usan Hotel

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The staff here are lovely: welcoming and helpful. The hotel is about 15 mins walk from the waterfront, and there are lots of eating places en route. The decor and furniture in the rooms is dated, but I think this is appropriately reflected in the price. Each floor has a stuffed bookcase with a wide range of books which guests can borrow. I experienced both a buffet breakfast and an individual one during my stay. The individually-prepared breakfast was excellent, with lots of choice; the buffet was pretty standard. I especially recommend a papaya granola smoothie!

This hotel is an outstanding value about 15 minutes walk to the site son the center of the city.

Excellent hotel and restaurant staff. All were very courteous, and receptive to our needs. Food was excellent and delicious. We really admired the historical and authentic indigenous artifacts and decor found in the lobby, cafeteria and on the grounds. The Wi-Fi was good but weak in some areas. The rooms were clean but dated. However the hotel is undergoing a major renovation beginning with the first floor.

As usual, it's always like returning home. Almost all the staff at Telang Usan are familiar faces. We got the room facing the lovely green garden/forested area upon request. Love it! Will definitely be back.

Staff & service: Generally excellent. (1) Melanie & Nicky went the extra mile to arrange for a FOC recce trip to Bengoh. My daughter & I had a fantastic day. (2) On our departure day, the staff on duty were quick to remediate the missed breakfast order done the day before by getting the kitchen staff to prepare our breakfast on time, although it wasn't the menu which we originally pre ordered. Cleanliness: Generally, a clean hotel. However, the housekeeping team could ensure that they clean/wipe the room's bathroom-toilet with regard to the sink, counter, shower cubicle & floor on a daily/regular basis during the guest's stay.

Avoid if you have respiratory problems. No ventilation damp and musky mould old smell throughout hotel. Hotel needs major renovation. Very old. Not value for money at all. Staff are very polite and friendly they do try and help but unfortunately hotel is in bad condition

As always, excellent! Very personalized service. Feels like home. Tranquil environment to rest, chill & relax completely. Stayed in Room 313 with mom. Love the green view. Even better than my last room.

Close to nature. Very friendly & helpful staff; Melanie is always so cheery, prompt & attentive. Love the lady boss, Audrey too. Always feel so welcomed. Surrounded by eateries such as See Good Restaurant & Lepau. The latter serves delicious & authentic Dayak cuisine. Lamin, the hotel's own restaurant serves authentic & delicious food with fresh ingredients. Love their Sarawak Laksa which is a must try. Although a bit dated, this hotel is way better than Pullman, Hilton & Majestic in terms of friendliness of its hotel staff, food, timely housekeeping, quiet, parking space and unique display of indigenous arts, craft & artefacts, etc.

Parking provided. Restaurants are just nearby the hotel and you can walk. This hotel price is cheap and they also provide breakfast. Simple breakfast but to me is ok.

Comfortable room helpful staff, closed to restaurant and city center