Windsor Terrace Motel (Windsor Riverview Inn)

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Room was clean. Tv worked but could only access Network 10 channels only. Very disappointing.

Great for a night stop Over close to shops and a place to get a meal

The room was very clean and comfortable. However, there was no toaster or crockery despite having a microwave, and the balcony door could barely be opened.

Nice clean room, basic but clean. Great ac and outdoor space

Someone had scattered McDonald’s in the back yard and thrown some on the awning roof, It was there when I arrived and it was still there the next day when I left. Other than that, it was good. I would definitely stay there again.

Had 1 adult & 2 children stay. but there was only 2 towels & 1 small pack soap, only 2 glasses. Bench had not been cleaned properly. Beds however were clean & comfortable.

Clean room

Location was perfect, right next to the river and a very short walk to the central shopping areas. Hotel is looking very tired, the TV only had 1 channel.

This morning I turned on the hot water in the shower to get it warm before I got in, well it was warm, so I attempted to get it hotter, but instead it got bloody COLDER, I'm almost 80 and well past needing a cold shower at 7.30in the morning I notified the owner when checking out and "oh no pressure " I said "No,no hot water " I even presented him with the receipt for the deposit for an extra $100.00 security deposit and wad given the reply that American Express would reverse the transaction, I am definitely not happy with the business. I asked about breakfast, the reply was none available if I want meals to go out down theroad and up the hill plenty up the main street, No I can't recommend this motel.

I dont usually leave reviews , but thought i had to here. The reception guy i give my bond money to i never received it back , so i contacted him 4 days later he said do i have my receipt i said no its in the room , he says i have to wait a week before i can recieve it because i lost the receipt, its been a week now still nothing. Im a qualified pestcontroller i travel around Australia for work and have stayed at many different places over the years the room i stayed in was by far the worst i have experienced for bed bugs , whole place needs a bomb to get rid of them. I now have to bomb my place at home as bed bugs are hard to get rid , i could feel them instantly soon as laying in bed , so i put towels over the blankets and slept on them. I wouldnt recommend this place even for a dog to stay at , absolutely terrible experience. The reception guy that was there didnt get his name but was of inidan appearance was rude and said the bond money would be put into my bank soon i left , nothing went in had to chase the money up still no money and its been a week now. Ill be heading in there on tuesday to get my money back , i have contacted Australian Competition and Consumer Commission as my father works there about the health and safety of people staying there as bed bugs can cause bad infections to people , so this should speed up the process of someome coming to check this place out .