Eldey Airport Hotel

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Very helpful staff. Clean room with perfect linen sheets. Convenient for Keflavik airport (a cab ride)

The location and the staff were amazing ! Staff went above and beyond

It was not operating and the booking was done and Expedia only agreed to pay back the booking fee of the hotel . I was standing in the cold wind at 12 OC midnight . The hotel was dark , no person working . I had to book an expensive taxi go to the town in the midnight and book an new hotel ( and all online booking system did not allow the booking any hotel after midnight on the same day) Total taxi and new hotel costs me 450 euro dollor on top of my 120 euro dollar of initial booking due to the terrible mistake. Expedia only agreed to pay the initial booking of the closed hotel , but not anything on taxi , new hotel , and the loss of next day trip.

The place was closed and dirty.

Asked to ‘rate my stay’ which is impossible because they cancelled my booking hours before check in, when I was already en route to the hotel, citing a problem with a license. If the hotel doesn’t have a valid license or it’s expiring, please don’t sell rooms until it’s fixed - it’s impossibly disappointing for your customers and future reputation, not to mention incredibly inconvenient to be let down at noon on check-in day. It wasn’t possible to find anything as close to the airport for the same price so I was forced to find a more expensive stay further away from the airport at the last moment. Avoid this hotel until they’ve confirmed that they’ve sorted this issue out.

Perfect

The hotel was in an isolated area within a former military base. The closest restaurant was a 30-minute walk. The room had no microwave, no refrigerator, no coffee so I had to pay extra for breakfast everyday. And every day for 12 days I had same limited menu for breakfast. I ended up renting a car as it was cheaper than the taxi to the town. The bed was the most uncomfortable and painful thing in the room as my queen bed was in fact two hard twin mattresses held together by a queen sheet. That made the bed unsupported in the middle and therefore, I ended with poor sleep and back pain. I could have complain and request another room, but I did not want to start my vacation being upset and I just focused on my trip. A mistake that I regretted. This hotel is not equipped for specific individuals with physical limitations as had no elevator and the bathtub was about 2.5 feet high from the bathroom floor; not so good if you have hip mobility limitations. I learned from my mistakes and next time I will make a better hotel choice.

Clean, warm, and comfortable bed. The shower is deep/hard to get into and slippery. I recommend a no slip mat inside the shower for added safety.

Great airport hotel. Only complaint is that our glass doors on the shower wouldn't close no matter how hard we tried.

Appreciated the staff at this hotel, they were very happy to help with anything needed!