Midcity Hotel Melaka

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Convenient

Quality of tower, shower shampoo are cheap staffs. TV not clear only local channels.

A bit old, towel was not so nice. They should change new one. Location is ok. Have parking. Room is not too big and a bit old

Nice hotel. If can upgrade and provide breakfast, the more better.

Booked this hotel via hotels.com. Travel from KL to Segamat and back to Melaka for a night stay. Booked 2 rooms. Checkin was slow. Front desk managed by 1person. He took up 3 calls for room enquiries during my checkin. Went up the room and found one of the room keycard does not allowed to access. Went down to reception and the keycard was reprogram. Still the keycard does not work and finally the front desk went up to the room together. Inserting the keycard managed to open the door, suddenly heard vrooming sound from some fan. Unpleasant checkin. Given another room it was ok but later found a 4ft cracked on the mirror was not rectified. On another room, we flip over the bed lining/deco found a big burnt hole underneath. Then later found bath towel and floor mat is not at its place. Made a complaint to their management and their reply was "its agreed the hotel fault but customer also have to understand it is peak period, so many things may have went wrong". However, one thing I am very sure is the room rate has alao went up during peak period. Decide to stay or not is up to you..but for me is NEVER EVER STAY HERE AGAIN.

towels and bath room were not clean.

Is ok one key card only I think give 2 card

Very courteous staff, nice location, overall cleanliness very quiet! Very pleasant experience overall!

It was good stay i can say, room size is too small compare to what we see in pics. Air conditioner was perfect, breakfast can be improved. No refrigerator in room. WiFi very poor. Overall average stay.

This was a little bit out of the way but still not far at all. There were a lot of coach tours and they were very noisy from around 6am. Overall stay was fine but noisy.