X10 Seaview Suites Panwa Beach

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This property was such a mix of good and bad. They had such friendly staff who were willing to help out with all of our requests, a great pool with direct access to the beach and beautiful views, and wonderful service in cleaning the rooms. However, there was literally not a single decoration or wall hanging of any kind in any room in our suite. It was sterile and unwelcoming. In addition, the set up of how the bathroom connected to the rooms was not ideal for privacy. There was no way to lock the doors to keep my teenagers from entering the bathroom from their room, this privacy was difficult. They provided only 4 small bottles of water per day for 4 people- I'm not sure why they couldn't provide access to a water filter or even just more water, but it was rather inconvenient to need to walk to the 7- eleven to carry gallons of water back regularly. Though they did such a nice job of combing the sand at the beach for the hotel, when the tide went out, the mud left there is filled with trash. I realize they can't control the tide or what is carried in by the water, but it was somewhat off-putting, even when the tide was in, you knew you were wading through trash. Also, there was not easy access to the paddle to quickly take the kayaks out without walking up the almost 100 steps to the main desk to ask for help. Side note- this property would be impossible for anyone with mobility constraints, as you will walk the stairs frequently.

Das Hotel war sehr gut und besonders das Personal war unglaublich hilfsbereit und freundlich. Man kann das Hotel nur weiterempfehlen

整體不錯，唯獨是水壓水溫不穩定

We loved our stay here! It’s small and quiet yet convenient. There are no onsite food services, just snacks in the lobby, but other nearby hotels will actually deliver food to your room if you want room service. There are several restaurants, a pharmacy, convenience store, places to get a massage, etc. within a quick walk. We especially loved to seafood restaurant around the bend (Au Yon Seaside Restaurant) and going to the hotel to the right (called My Beach Hotel) for breakfast. Its easy to get a taxi to nearby areas and hotel staff is very friendly. Pool was nice but there are only a few chairs which were often taken. Luckily we had our own small pool on our patio, which was a little outdated but we welcomed the privacy. The beach is beautiful and sunsets here are amazing, but the ocean floor is rocky so i wouldn’t recommend swimming. Be sure not to leave food out on the counters as they will draw ants, it’s in the middle of the forest!

Great staff working there friendly and helpful

Good staff, great views, nice and quiet.

Pool was good but had no toilet facilities on the same floor level

I stayed at this hotel for 2 days and wish i was there longer. The hotel is beautiful with amazing views even from your private pool in your own room! You can even walk to the beach which is only a couple of steps away from your room. Hotel staff is english speaking and extremely helpful with anything. If you want to go to a SPA, any Tour, Restaurants.... they will take care of you. You can even kayak from the hotel property's beach to an island for free. Amazing time. Will stay here again if i go to Phuket again.

More of a self serviced apartment, great modern big room, great view, friendly staff, excellent price

Firstly this "hotel" is actually a serviced apartment without any "hotel services" so you can say goodbye to breakfast, car service, attentive staff or any other in room services. Other than that the staff have horrible english and can't speak thai AT ALL, which is horrible for a high class "hotel". The lights went out in the middle of the night and the staff on call can't switch on the generator because according to their supervisor they have to call an engineer as the generator is manual. It has been over an hour and no one has come, no lights have come on and there has been no updates on when we will get the power back. Horrible experience. No where near worth the cash.