Westward Wagon Inn Theme Park Entrance

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Room was not as advertised on Hotels.com. The room should have been rented out by the hour, it had satin bed spreads with dirty satin pillows. The wall decorations were stenciled painted with butterflies, gummie bears and chandeliers. There was also mirrors in the shape of butterflies on the walls. Oh did I mention that the room was pink? We couldn't even stay there we left after 10 minutes and went to the Courtyard Marriott and had a great night's sleep.

Checking in was easy, staff is always friendly and it’s in a great area. Right across from knotts berry farm, amazing restaurants and shopping near by

Room was dirty, cigarette ash everywhere, the restrooms and ceiling was kind of moldy. We had to go to Walgreens to get stuff to make it bare able. Not worth it.

For something I picked at the last minute. It was ok. But if I would have picked it in advance I would have been mad. The room was ok. Smelled ok. But did have a linger of cigarette smell. Bed was ok. Bathroom ok. But the paint was peeling from the tub that was obviously painted over. Over all ok price and and room. Like 4.5/10 Location 10/10 only cuz it’s walking distance from knotts berry farm.

The word front desk staff. I asked for assistance to speak with a manager and the front desk staff Danielle stated she was the manager and owner of the place. Guest experience was the worst I have ever receive.

Room smelled of heavy cigarette smoke. Women kept coming all through the night with different men. Not a place I would ever stay at again.

Good

Very close to Knott's Berry Farm, great location for dining out.

Staff is very friendly and nice. Property is near Knott’s and Knotts soak city.

PLEASE DO NOT STAY HERE❗️Firstly, when we first walked into the room it smelled like cigarettes. There was a hole in the door that was supposed to be a peephole but was just a hole. There was only 1 air-condition, so the second bedroom was extremely warm, we had to buy a fan for it. Next, there was no smoke detector and there was absolutely no amenities such as a hairdryer or straightener. There was one bar of soap and one small bottle of shampoo. There was also no hangers in the closet space. ❗️Most importantly, we stayed here because there was a "continental" breakfast included, but all they gave us was a few store bought danishes and coffee. Another thing is that there were suspicious people inside of the hotel area with their clothes unpacked and stuff everywhere. The tv remote barely worked and there were very loud plastic covers on the mattresses. The only good thing about this hotel was the housekeeping woman! She was very pleasant and helpful.