Hyatt Regency Metropolitan Chongqing

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The stay was okay. The hotel was okay. The staff were not very helpful in communication pre-stay, and no text based messaging service with staff was offered during the stay, which would’ve been very helpful considering they didn’t speak much English. In-person, the staff were as helpful as they could be. The breakfast was good. The housekeepers did a good job of organising and cleaning. The room was quite dated but clean, and lacked the modern facilities we found in other Chinese hotels. The air conditioning worked but not well - the heat was kept at bay but barely, it struggled to get below 23C most days (despite having set it to 17C or whatever the lowest was). The air conditioner fan was very noisy to the point where I wore earplugs at night. We wouldn’t stay here again. I think there are much better options in Chongqing.

Breakfast is good and shops nearby

Staff is very helpful in directing us to the places we want to visit. Even help us to download an apps.

Traditional Hyatt service at a superb location. Handy to all shopping centres and main attractions. This hotel provides free transportation for night view of Chongqing from across the river, if you stay more than 2 nights.

Stayed for 7 nights hotel in excellent location staff friendly and helpful hotel spotless clean walking distance to metro my birthday was on during my stay and they send cake to my room would definitely stay again

Phenomenal! Staff were friendly and helpful. Breakfast was delicious. Amenities were very useful. Shops were awesome. Room was very clean and beautiful.

Clean room, lovely location

Location is very good. Within walking distance to popular area, plus train station is 5 mins walk. Staff is very helpful and friendly. Room is very comfortable.

The location is perfect, very recommended. Walking distance to many place of interest. Food street is 2 min walk. A lot of supermarket around the corner. Train is 5 mins walk. Staff is very helpful and friendly. Hotel is well maintain, room is sound proof as it is situated in the middle of everything.

Excellent location, customer services and breakfast. The only problem I have is the