HM Playa del Carmen

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We stayed in this hotel for nearly two weeks and everything about our stay was perfect. The room was modern, quiet, clean, and comfortable. Our room was on Constituyentes and had a big patio with two swing chairs-perfect for relaxing. The pool area is beautiful and never crowded. Located two blocks from 5th, it is convenient to walk to stores and restaurants. The breakfast is excellent-freshly prepared every morning and definitely worth the small charge. But most impressive is the staff. The front desk, the room attendants, and the waiters at breakfast (Fabian and Edwin) were amazing! Thanks for a great visit!

The hotel's location was excellent. The facilities were clean but a bit dated; it looked like it needed some remodeling. The air conditioner, in particular, was very noisy.

I enjoyed staying at this hotel. The room was clean and decent. The staff were friendly and professional. This was the best location for me as it was centrally located near many restaurants and the beach.

Nice, clean and convenient, great location, helpful, kind and polite staff.

Excellent attention thanks

This Hotel has an excellent location with walking distance to restaurants and beach. Pool area was very nice. Staff was very knowledgeable and kind. The room was specious and includes a small fridge. I liked that there was a bench in the bathroom area. Reason for 4 stars instead of 5 is because the the shower floor is not level properly and the water get stuck in the shower floor, this also caused that it gets all wet outside of the shower. This can be a safety issue. Overall was a nice stay.

Great property near lots of food and things to do. The pool was very relaxing and has a swim to bar. The staff was always available and very helpful. Thanks we had a great stay.

Great stay—loved the pool area and swim up bar. Beautiful property, large, clean room. Big balcony, convenient location, and really nice breakfast. Would definitely stay here again!

Great location and has parking, the staff was really attentivo also

Clean room. Friendly staff. Great location.