Hilton Garden Inn Boston-Burlington

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Great room and service …quiet area

Pillows were lumpy and not comfortable

Staff where very helpful and room was spotless everyday

The staff was excellent, polite and professional. Overall, nice facility and clean however there was visible damage/repair in the bathroom and the pillows definitely needed replacing-older, thin and did not offer support. My only two complaints—but definitely would consider going there again—but bring my own pillow :)

The staff was amazing, very helpful and pleasant. The room was comfortable and clean. We needed bedding for the pull out sofa bed and a call to the front desk had the bedding delivered quickly. The location was excellent with the mall and a variety of restaurants nearby.

The rooms were very nice and clean. The bed was very comfortable. Highly recommend

Check in was easy. Description of room was accurate. The shower didn't properly from bathtub spout. I brought the attention to the desk clerk and was told that maintenance would check it out. The complimentary coffee was empty and desk clerk said they would not be making more. I booked the room because breakfast and parking were included. Breakfast was not. Desk clerk said not through expedia.? There were also some socks under yhe bed that were not ours? The swimming pool was murky and my travel partner asked if it was salt or chlorine? I couldn't tell either. It also was not heated. Only enclosed.

Thoughtful staff

While the staff was friendly and helpful, maintenance was not. Our sink wouldn’t drain and we had called for an AC repair and they showed and did nothing to fix it. Staff was very helpful and put us in a different room.

The room was ok but the shades on the window was horrible they were filled with holes and it did not work