Residence Inn by Marriott Downtown Long Beach

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Rooms need an update

More than a hotel room, but not a resort destination. Basic amenities, Pool and Spa and a typical breakfast buffet. Parking is extra per night. We parked once and walked to town and Queen Mary. There is also a water taxi a short walk down way for $1.00 to cross the harbor to the restaurants.

The front desk ladies were super helpful and friendly from check-in to check-out, and every interaction in between. Customer service was fantastic. Our bedding had several strands of hair in the sheets and on the top blanket. Other people's hair in the bed I'm about to sleep in is a problem. The bed and pillows were uncomfortable, and our kitchen sink garbage disposal was backed up as soon as we entered the room. The sink was filled with some nasty stuff that we couldn't get to go down the drain. We called hotel staff and they had maintenance come up and fix the problem quickly. Breakfast was disappointing. I skipped it altogether the second day. The view is great and proximity to walking/running paths is awesome.

Manager decided to charge $100 for vehicle parking on 7/4 because it was an “event”. Reason given that some guests may invite visitors. Well, then charge the visitors this $100 (although excessive) but not your guests. I’m a vegan person. I can only eat few items off their breakfast bar. For my misfortune oatmeal ran out. Don’t ask me how. Long Beach is a very “diverse” city. A guy decided to use his speakers in the parking lot to the loudest up until 1:15 AM. I got up and called the front desk. Within minutes it got turned off. Couldn’t the front desk take the initiative and do it on its own time r shall a guest wake up, gives someone a pierce of his mind then we can go back to sleep. They triple charged my card for parking for staying 2 nights. Don’t go there. You are going to waste your money.

My stay was horrible the floor stay wet, the sofa bed did not work could not pull out. Sofa cushions where flat when you sit down all you feel the springs from the sofa bed. I would not stay here ever again and would not recommend anyone..

We come here every year since 2020. I love it here.Yet as the years have gone by you can see the wear and tear. It smells almost like a low budget Vegas elevator. The elevator floor was dirty from Friday to Sunday and I was a little shocked. Lastly we are use to paying for parking but why was it 100 this year with no heads up. Ultimately we enjoyed our stay. The staff is always great. Yes I will be back next year

We came for the 4th of July. The hotel is clean and the complimentary breakfast was really good. The staff was helpful and friendly The fireworks at the Q. Mary was a short walk down a convenient path. What I didn't appreciate was they charged 100.00 for parking. The swimming pool was overtaken and we were unable to enjoy. Glad there's no resort fee. Finally, if you want to get a good night's sleep, don't get a room beside the public boat launch. They blast their music at all hours during the night. Would we come back to this hotel, probably not for the 4th.

No complimentary parking.

Really nice hotel and perfect location. I did not like the huge upcharge for parking of 100$ per night. Seemed very high. Everything else was great.

it was okay nothing special