Cypress Pointe Resort (Hilton Vacation Club Cypress Pointe Orlando)

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Loved the tub and clean.

Lo que no me gustó fue que yo pagué en página de Expedia un adicional para tener el desayuno incluído y cuando pregunté en hotel, me dijeron que no incluía desayuno. Éramos 3 pasajero que cancelamos valores de más por este tema y no se cumplió.

I travel with family of 5 our (apartment) have 3 bedrooms, 2.5 bathrooms with jacuzzi. Kitchen and a queen sofa bed. It was very nice and comfortable, good price. I recommend this place.

Clean room staff was awesome text alerts were amazing friendly on point and cool bathtub was amazing shower was great pressure was a little light out the shower head but overall amazing stay definitely will be back

I live in Tampa and I love this hotel. I book it every time we go to the parks.

Overall, the property is in a good location, although there isn’t much within walking distance. Unfortunately, during our stay, the resort amenities - including the pool and scheduled activities - were canceled or closed due to rain. While weather is obviously outside the property’s control, it was disappointing to still be charged a resort fee when we were unable to use the resort amenities. I believe those fees should be refunded or adjusted when the amenities they cover are unavailable. What really brought this stay from “okay” to borderline poor, however, was our checkout experience. Someone knocked on our door not once, but three separate times approximately 15–20 minutes BEFORE the stated checkout time. She then proceeded to sit on the steps directly outside our door and wait for us to leave. This was incredibly uncomfortable, disrespectful, and disruptive while we were trying to finish packing and get our belongings out. We were still within our allotted time and should not have been made to feel as though we were being pushed out early. The property already has a checkout time that is an hour earlier than many surrounding properties, which makes this experience even more frustrating. Guests should be allowed to use the full time they have paid for without someone repeatedly knocking and then sitting outside the door waiting for them to leave. The property itself was fine, but the way checkout was handled left a very negative final impression and significantly imp

Room was Amazing!!! Really enjoyed the garden tub!! Staff was kind and Friendly!!!

The staff at this property are so helpful and very pleasant. This is was our first time staying here, but will not be our last. My daughter loved the volcano pool area. I wish that our stay was longer so that we could do more activities, but we will definitely be back :). Wonderful experience overall

I liked that are able to use the neighboring pool despite its small size.

The staff were friendly, caring and empathetic. Expedia didn’t clarify that there wasn’t a daily cleaning service, and when I called them as to why there wasn’t one done after my first night; they explained but still accommodated my requests. They provided me things like cutlery/eating utensils, and drinking water bottles. That made me happy. They were also very prompt to respond.