ibis Frankfurt Airport

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They set the air-conditioning not to kick in when the nights are cooler. The room was still and hot! The hotel staff couldn't have been less interested that we were uncomfortable. Oh the trash truck comes at EXACTLY 6am....ASK ME HOW WE KNOW?

There was no fridge in the room or no where to get food , room was ok but no air con that worked , staff were helpful and breakfast was nice

I was impressed with this Ibiz hotel and its team. Prior to my departure I contacted the hotel twice to inquire about the late check-out option and again to inform about my late arrival. The hotel staff was prompt with replying in less than 24 hours. When I arrived, the hotel staff already awaiting for me. They were extremely caring in helping me and my kids to settle in. I had reserved the family room. The beds were clean and well made. The room was very clean, the bathroom was clean and indeed cleaner than many high-mid range hotels in New York city (such as Hilton, Comfort Inn, etc.). The shuttle is very convenient and takes only 15 min to get to/from the airport. It runs every 45 minutes. The shuttle stops in Terminal -1, which is the main international terminal in Frankfurt airport. Overall, I really enjoyed my stay in the hotel, especially because of how caring the hotel staff was. They really tried to meet all our needs and that impressed us. Thank you, Ibiz team. Will definitely come back again.

I have never been to the hotel this dirty. Lots of trash on the floor. No soap in the bathroom. Beds are broken and super uncomfortable.

Staff can be more helpful. No parking available.

Got in late, needed sleep. Friendly check in, clean room, good breakfast

Liked the friendliness of the staff. The room for clean and our stay for one night was good.

Great stay. Quiet hotel, very accommodating.

Todo muy bien.

Everything was ok. Good service