Sir Christopher Wren Hotel

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We were quite disappointed with the Sir Christopher Wren as the reception staff were very disinterested and all but unhelpful. At check in, the staff member told us we had 3 stairs to go up to our room, which was good as we had large bags pending leaving the UK the next day. What we found were many stairs in at least 4 groups - all up around 3 flights of very steep stairs. We did get help from porters by chance as we went to the room, and requested them on check out. But the check in person was either not across the hotel, or couldn’t have cared less for guests. Also, the hotel charges £15 for “24 hours” of parking at a nearby (several hundred yards away) public parking station and emails from the hotel confirm 24 hours of parking. However, we were told on check in that the paid parking was midday to midday & you can’t check in till 3. Further, the check in person - probably to fob us off - told me that as I needed parking until around 4pm on the day of check out, I should ask the staff member when I did check out if I could extend the parking (the inference we took from that was that it would likely be included in what we already paid) a few hours. However, the different person at check out told us that yes it could be extended - for a further £15! Oh & direct payment at the pay parking lot is £10.80. What a rip off! A pity as the room, when we got to it was nice up until 7am when the garbage truck was emptying bottles noisily, & the breakfast was good. Look elsewhere!

A great stay in Windsor, UK.

Room was very small. The safe in the room was useless to us as it was on the floor. If I at 80 had got down to operate it I wouldn’t be able to get up.

Breakfast was delicious

I reserved two rooms, one room had non-functioning air-conditioning and the temperatures were above 93°F. We ended up only using one room, but the staff required that we pay for both rooms even though I try to cancel and contact Expedia.

We had two rooms and both were amazing with comfortable beds. The staff was so helpful and knowledgeable. The breakfast was very tasty. It’s also a quick walk to the station that takes you to London. I strongly recommend this hotel.

Great Hotel lovely location

Great place, just a short walk to the Castle. Good room and AC was a godsend, as it was in the 30's for the trip. Helpful & friendly staff. Very good hotel and a great stay.

Ideal location for visiting Windsor. Breakfast wasn’t the best.

We enjoyed three nights at the hotel and found the location second to none! It is on the River Thames and was in the shadow of the castle. The rooms were exceptionally quite and spacious. The breakfasts were very good and the restaurant had nice choices for lunch, tea and dinner.