Hilton Phoenix Tapatio Cliffs Resort

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Ac went out in my room but they had it fixed in 20 mins but later that night the ac couldn’t keep up but we only stayed one night so we didn’t care and left it for the next person to complain about. They didn’t have any breakfast sandwiches or burritos when we put in our order and I complained about that and the ac issues and the Food manager Mark set us up with a complimentary breakfast buffet for our family. They took care of us and even though we had an ac problem that made up for it.

Like just about everything except the parking was too limited. Hard a hard time finding a space and roadways were somewhat narrow. Otherwise, no issues! Would stay there again.

The location was very beautiful. A lot of activities to participate at at the resort. Gorgeous views every where you turn your neck. Rooms were very nice. Service was great from all staff members.

This is the spot to go if you are going to Scottsdale

The property is really beautiful, just a little dated

This place is 5 star all the way. Not only are the facilities outstanding, but the staff go above and beyond. Intend on returning for a longer stay.

Packed a bit but fun ☺️

Great time

Room 2045 had spots of black mold on ceiling. Other than that room was great!

Stayed here for a staycation for the holiday weekend. Was charged for parking even though I could not park anywhere near my room but at the front of the property our whole stay. People who were not staying at the property had better parking than we did. Smelled like marijuana throughout the property and kids were screaming and yelling throughout the property all night. Went to all the pools to enjoy the amenities and they were loaded to the point where you couldn’t even sit down anywhere or get in the water. Paid $20 each for small plastic cups of mixed drinks. Ended up spending most of the time in the room. It was not a relaxing time as advertised. If it wasn’t for the nice staff it would have been one star easy. The room had stains all over the furniture. Tv was okay. Around 3am kids were still yelling but parking cleared out because all the people that were not staying there went home because they were done partyingWhen we ran into the security guard he was very nice but laughed off the fact that most of the people parked by our room were probably not even staying here. I have stayed here in the past and they were highly regulatory about people not parking in guest parking and making sure there were wristbands were given out so that the actual guests could enjoy the amenities and it not be abused by other non guests of the hotel. Apparently that is no longer the case. The staff is great but I will not come back to this property. It was not a relaxing or joyful experience.