Leonardo Plaza Hotel Eilat

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The hotel is very well located, making it convenient to explore the area. The breakfast was excellent with a great variety of options, and the staff was friendly and always helpful. Overall, a very pleasant stay.

A few thoughts... Eilat needs better parking options. Not the responsibility of the hotel directly, but there are no great options for arriving by auto during a holiday or on a busy day. But, it seems that if the hotels got together with the city something could be done to improve both the parking and traffic flow around the hotels. There could be something done in the main lobby area to reduce the noise. During check-in on a busy day the noise level is very high, likely due to the high number o hard surfaces in the lobby. It would be nice to see more soft surfaces to absorb sound rather than reflect it. Now, with that said, our experience at Leonardo Plaza in Eilat was once again excellent. The staff is always friendly and super helpful. The room was clean and in good condition. The food was amazing. We will continue to return for our annual vacation as long as it's possible - the place represents a great value for the money we spent and we're already looking forward to next year.

We chose the Leonardo because of the facilities and the great location on the beach. We weren't disappointed. While no longer the top of the upper tier of hotels in Eilat, the Leonardo is still quite nice, well cared for, and a great place to make your home while enjoying Eilat.

Very frendly felt lik hom

I I took myself out to a nice weekend… I stayed in one of the deluxe rooms so that I could have a large balcony to myself. It was lovely I didn’t really leave the hotel for the whole weekend. The service was great, always checking in if everything was good on my end. The food was great and there was a ton of options. I really truly enjoyed myself and I will be back soon.

My room was tiny right above the dining hall and it was noisy. Not a room for 2 adults plus 2 kids

Perfect and helpfull staff, breakfast with lot of choices. Place needs refurbishment - after rain lot of leaks basically everywhere - lobby, dining hall, rooms, etc.

Everything was perfect. Amazing food, excellent service.

It is a good hotel

Excellent location, very close to red sea and free lounge chairs to use for guests. Nice warm heated pool. Although beds are comfortable, hotel room is dated and definitely need a refresher wifh new tiles and counter top and re-grout. Can see all the dirt and grine on grouts and some cracked tiles in bathroom. Housekeeping need to do an inspection after cleaning. Apparently toiletries such as shower gel and such, which were completely used up the day before, need to be replenished. Room was not vacuumed well and tiday, including table top and bathroom surfaces are not wiped clean. Can improve in this area. The ladies working in front desk are friendly and helpful. Keep up the good work; however, the concierge staff are unfriendly. No greetings except stare downs. Does not give us the welcoming feeljng. Also we asked to borrow adhesive tape to secure a carry-on souvenir. Front desk advised only concierge has it. When we approached conceige and asked, we got a long stare down and no response. Finally we asked again, staff appwars disgruntle and unwilling to part with it and remains irritated. This is not the attitude we expect from a branded hotel. Staff needs a refresher customer training or not be in front line service. Negative attitudes, unpolished demeanor and unfriendliness give the hotel guests like us a negative experience of the hotel. Not totally sure if we want to stay at same hotel next time we visit because we paid US $200+ per night and somewhat disappointing.