The Residence Mauritius

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Overall, I had a great stay at The Residence Mauritius and thoroughly enjoyed my time there. The rooms were comfortable and well maintained, the service was warm, and the beach is simply spectacular—without doubt one of the hotel's greatest assets. That said, there are areas where I believe the hotel could improve. The biggest disappointment was the food at the main buffet. The quality was average, and on some occasions even below average. For a five-star resort in Mauritius, this was surprising, especially considering that many other luxury hotels on the island offer exceptional dining experiences. Coming from the hospitality industry myself, I genuinely believe this property has enormous potential. The foundations are already there: a beautiful location, excellent beach, charming atmosphere, and a strong team. With greater focus on the food and beverage offering and continued attention to detail, I have no doubt it could become one of the standout luxury resorts in Mauritius. Overall, I was satisfied with my stay and would happily return. At this stage, however, I would personally rate the hotel between **4 and 4.5 stars**, rather than a full five stars.

Lovely place to stay. Customer service was excellent. Treated fairly as everyone else. Staff were friendly and very helpful.

While the hotel itself is visually appealing and the location is good, our experience was severely damaged by extremely poor management. We were victims of a theft that occurred inside our hotel room, and the management failed to take responsibility or provide adequate assistance, especially duty manager who was ignoring us for 3 days!! The police were called, and an official report was filed. Despite the seriousness of the incident, the management showed a complete lack of accountability and concern. Based on this experience, we strongly advise others to avoid this hotel.

Staff extremely courteous. Pool area generally clean, pool beautiful. Entrance hall very impressive.

Amazing hotel with amazing rooms.

Good breakfast

It was great there. Staff is very careful and there’re a lot of things to do

Beach area beautiful, lots of sunbeds Rooms immaculate, butler service & housekeeping efficient Dining options both buffet and A La Carte gave plenty choice for every diner Definitely worth a visit

From the welcome to the departure, the staff genuinely couldnt do enough for you. The food was always of an exceptional quality, presentation, taste, quantity and flavour. We decided to go Bed & Breakfast and thought the bill at the end was very good value. payimg that bit extra for the drinks and eating where we liked at the buffet, bar, pool, room or at the Plantation restaurant made for a more flexible holiday. I would especially mention the staff at the plantation manged by Samjeeta and Radhua along with Rachel in the bar, they really made the holiday

The staff are always friendly & polite. Thank you for all your effort in making us feel at home.