Hilton Checkers Los Angeles

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Staff was welcoming and helpful.. room where clean .. Guess next to my room was super loud early morning 5:20am extremely loud laughters children playing running around completely careless towards other guess, which made it impossible to rest

Great staff!

👍

Excellent place to stay and very convenient

Great staff

The hotel was comfortable, clean, and functional, I'll give it that. The rooms and entire hotel were clearly recently renovated, and there was security out front at all times; it was nice. That said, for the price paid, and for being a Hilton hotel in the heart of a major city's Downtown, I would have expected a few things to be better. Here are a few of the issues I encountered. - No microwaves in the rooms (one in the lobby) - Old (not smart) TV, laggy and with few channels - Breakfast is not included; room service not available - HVAC Fan is quite loud - No water in room; no water refiller anywhere except in the Fitness Room - My bathroom didn't have hand soap until I requested it - $30/night mandatory destination fee charged; benefits are $10 off from the snacks/drinks/bar areas (where water bottles are $8, mind you!), free premium wifi (but regular wifi still works), $15 laundry credit (but there's a $7 service fee and the cheapest item are underpants for $8 and sundays are 25% extra), or 3 free hours per day on the city's bikes (this would be nice - but it doesn't work! there's no way to redeem this). - Also, no pool like some reviews mentioned - they got rid of it when they renovated over the pandemic. Overall, just fine. It did the job, and felt clean and modern, but wasn't a top-notch experience to return to.

I had a great stay at this hotel! The staff was friendly, the room was clean and comfortable, and everything made for a really pleasant experience. I’d definitely stay here again and would recommend it to anyone looking for a nice place to stay.

A lot of hidden fees never back again

Over great staff

Staff acted as if they simply didn’t care or didn’t have time to be bothered with simple questions. Property is nice but the staff’s attitude would stop me from ever going again.