Sheraton Shenyang South City Hotel

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The room was very hot, 82 degrees Fahrenheit. It took me forever to switch it from heat to cool, only to find out later that no matter what I selected, there was only hot air coming from the vents. I called the front desk and was informed that there was no cooling available in the winter time and setting the temperature did not work either. The windows could not be opened and my only choice was to turn the thermostat off completely, which I did. However, that did not lower the temperature in the room and I spent a sweltering night in the room. I was very disappointed that was my experience in a four and a half star hotel.

Great experience with the hotel. Will come again.

Picked this hotel because it was the nearest to airport as my flight was in the morning. Even though hotel is near Taoxian airport in Shenyang (about 25mins drive), the hotel to airport transport was expensive at RMB300. Didn’t want to take normal taxi as I had 4pcs of check-in luggage. Quiet surroundings near hotel. No shopping street or big malls around. There’s a Burger King down the road. A supermarket that looks deserted. Nice big room with tub. Came with bathrobes and comfortable disposable slippers. Will recommend if have early flight, may be better off taking a taxi if only 1 pcs of luggage.

Close to airport Big and clean rooms Nice modern hotel

Only issue can't change Australian dollars

Front Desk staff not able to speak English. One should expect that hotel in the Marriot Group will train staff to speak English as well. Hotel not even capable to order taxi to airport. They just say they don’t have that sevice. I was forced to use hotel car at tremendous rate to go to airport.

Wonderful room! Nice view and friendly staff.

Friendly staff

It was a very nice place but I came during the virus and was empty so it was a little strange. Under normal circumstances I think it would have been better . It was clean, comfortable and the service was good

Everything was clean, spacious and outstanding. Plenty of food options. The room was very well equipped but not equipped with a Sleep Number bed like advertised. Would definitely stay again on another transit stop.