Village Hotel Bugis by Far East Hospitality

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Mitra Berkelanjutan Bersertifikat

It is a great property, with big rooms. Considering this was a $200+ per weeknight hotel I found the staff found the staff attitude occasionally ok, often questioniable or demonstrating minimal effort, such as - if they received your food delivery not bothering to telephone you, and finally on last day I had an issue in which the Law Firm I engaged all week had been holding a required deposit in the event of incidentals that was not required so was ready to be released. It was somewhat considerable so I was in need of it for working capital. I could only get it that day however with PayNow or wait 1 to 3 weeks via other method. I have now looked up the rules and I see maybe why one would be wary to help, but this was wirh a SG registered law firm willing to send it to someone I know or at hotel. Had staff said something along the lines of " Sorry sir but this puts me at a risk i can't or won't take 'I would have had to accept, but they would not even communicate at all . They just said " not possible sir" and then proceeded to ignore me. When I asked if they may politely consider as I had a bit of tight situation they were not even polite enough to answer me with a full sentence. They just said 'Can't ' while barely looking at me , " or even offering a lame add-on like " hotel policy won't let us.. " or similar. I don't think these were bad people, I just would recommend trying to develop their communication skills further. Thank you.

Amazing location n superb cleanliness

The property is going down hill. The toilet has a very poor ventilation. The only plus is the location. You can find plenty of local food as well middle eastern in the area.

The rooms were clean and tidy. The staff were helpful and polite and the location is perfect as it is on both the EW and downtown MRT lines, meaning most things you would wish to see are either within walking distance, or easily reachable by MRT. the only exception to this i found was the zoo as it is in the middle of nowhere and needed 2 MRTs and a bus to reach. The only thing that held back 5 stars was the works that were going on while we stayed there causing the lifts to be out of action for a while, and the escalators were also out of action. I 100% would and will stay here again. And when i come next time and those escalators are working, i will increase it to 5*

Close to MRT, food courts and Bus station to JB Sentral

The room and bathroom were well appointed, but no hair dryer available in the room. The pool area was well laid out and the pool was a decent size and refreshing. Breakfast was available. Dinner available- Turkish food mainly but some western food also. Many restaurants nearby along with fabric shops, souvenirs etc. 2 shopping malls were close by, as is the Golden Mosque. Staff were amazing and very helpful.

The overall condition of the room is getting tired. The aircon system cannot be controlled at all. The ventilation fan in the toilet is not working. The room is damp.

Great location 5 mins walk from Bugis MRT with easy transfer to/from Changi Airport. This area - Kampung Glam/Sultan Mosque also great for local food options & shopping. The hotel itself is showing.definite signs of age. The first room (Superior) we were given on 14th floor next to the lift was fine but the bathroom was literally the size of a broom cupboard with a shower curtain about 30cm short of the shower train. We didn't bother unpacking & asked to be transferred to another room: Faris on reception desk was very helpful and reallocated us to Room 1101 with a great view over Kampung Glam. The inside of bathroom door was very tatty but the shower worked fine and the cubicle had a sliding glass door to contain the water. The pool area is lovely but the pool itself was less than pristine and would benefit from more regular cleaning. The breakfast at S$30 per person is definitely not worth the money - chicken nuggets were on offer one morning with eggs the only alternative protein option. Also a very limited selection of fresh fruits. At the local food outlets nearby S$30 bought breakfast for 2 people with far more choice. Overall we had a good stay and would likely stay again just for the location.

Nice place, good value for the money, plenty of restaurants and shops within walking distance

Great position by the mrt line to the airport and certainly an extremely lively area full of shops and restaurants. Big rooms at the hotel with all the amenities but the hotel itself certainly shows its age. Nevertheless a good choice for Singapore. I recommend.