Hilton Long Island/Huntington

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Our Tv wasn’t working in the room and when we found out it was already 10pm. Also the water was either very hot or very cold.

The check in was incredible fast and helpful. The room was clean and the bed was very comfortable. The breakfast was terrific.

Showers are horrible. Staff was good. No free coffee in the lobby…

This hotel was very clean and very nice.

Nice room and plenty of parking, quiet area, this is my second time staying here.

1 elevator out of service, other two weren’t too smooth either.Breakfast was not worth over $20 bucks. It was cold.

There were fruit flies in the room, it was just a few so I didn't complain but it was noticeable. The property is listed as having pull out couches in the room. They do not. The property doesn't have any rooms like that. When I told the staff member that was specifically why I booked the room. I was told the only solution was to book a second room if I needed 3 beds. No offer was made to make it right, provide any accommodation or anything by way of apologies. Either book another room or suck it up. As a result one of my kids spent 2 nights sleeping on the floor. I understand roll away beds aren't a thing in NY state so there is little that could have been done to fix the issue. However the complete lack of concern or interest other then proving they don't have those sorts of rooms was off putting. The desk in the room also provided no power at all making it useless for long term working sessions. In addition the hotel restaurant was terrible. The eggs were like rubber, the cereal was stale like Styrofoam, the orange juice tasted like soap. All that for nearly $100 for 3 people. Not at all worth it. On the upside the pool is fantastic and the room it self was very comfortable. The hotel can clearly do better, the service we experienced was sub par given the very high price for the room.

I was told on itinerary, free breakfast not true, ridiculous price on any amenities! For the amount, very disturbing! I right review for every stay, by far worst for the price😎💯

I will begin by saying that the staff at this hotel are incredibly helpful. They were competent, friendly, professional. As my husband said , “they were as good as the staff at the Plaza or Trump Towers.” Secondly, the downstairs is amazingly beautiful. Thirdly, the rooms need a major overhaul. The showers don’t have very good water pressure at all. I took a cool shower. Mold in the bathroom sink. The hallway was not vacuumed once during the week of my trip. Honestly, the staff would be the reason I returned to this hotel. Breakfast was good, but very expensive.

First, I would like to state that the staff were absolutely amazing. They go above and beyond. Upon entering the hotel you feel as if you made an excellent choice. The entrance and main floor are amazing. Then, you enter the hallway and your room. I have to say disappointing after the entrance. They definitely need work and some serious updating. I will state that although the rooms need work that they are very clean. You would expect more from the Hilton brand. I will state again that the staff are the reason I will make a return appearance at this hotel.