Red Roof Inn PLUS+ & Suites Houston - IAH Airport SW

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Room had a smell floors very slippery room appeared to have mold

Todo muy malo

La habitación estaba mal cuidada y olía muy feo

Whole place was run down with a strange smell and very humid. They had clear plastic around the pool area entrance maybe to try and contain the humidity? Was hard to breath in the room even with the air conditioning on. Zero sound proofing between rooms. I had a family in the room next to me just talking at midnight and I could hear them as clear as if they were in the room with me.

When checking in the staff looked annoyed to check me as a guest in. Information was not passed on about having to request room turn-down service. When we asked for replacement towels, we were lead to the laundry room and told to bring down our towels and get new ones from the laundry room ourselves. When we peeled back the bedding, the bedding was dirty, soiled and had black hair on the sheets. I only hope I didn’t take home bed bugs. All in all it was a terrible experience.

For the price and my purpose of the stay, the hotel was sufficient. It's an older hotel that doesn't appear to get a lot of visitors -- only the visitors that need a place to stay with their pet, is price sensitive, and plans on only staying one night if passing through. If I were to book a location in the area again, I'd expand my search to find something better -- the extra money would be worth it.

The rooms were not clean enough, neither was the building. There were dead bugs in the pool for an entire day and we seen roaches as well as spiders in the room and the lobby. You can’t see the numbers to call on the phone or how to reach the front desk. Front desk workers were not friendly.

Exelente place to stay Family trip or Business

We stayed here for a week. price is great for the area. Parking is free and there is plenty of it. Close to a McDonalds and a gas station. Laundry room was hideous and I did not use. Hotel has a shuttle which is great. Front desk was ok but the guy in the lobby was on a call on his phone all day and night. Pool looked ok but we didn't use. Room was a good size. Beds were ok. pillows are horrible. Ac worked good, but ac was dirty and dusty. Hadn't been cleaned. Room had a Fridge which temperature knob was broken so it was a full time freezer. Microwave was old but worked well. Windows were really dirty. Also missing a lot of trim pieces and window were wobbly. Bath towels are old and like sandpaper. Bath tub was rusty. Shower walls had long hair from previous user. water temp and pressure were good. the biggest issue for me was no bath fan in restroom. Although this is a budget friendly hotel, small issues could be resolved to make the experience a whole lot better. I would stay here alone but next time I will go with a different option as I was with my family.

Filter on the air conditioner needed to be cleaned, so the room didn't get very cold. We stayed in a non smoking room but the whole 2nd floor smelled like smoke.