Holiday Inn Express New Orleans Downtown, an IHG Hotel (Holiday Inn Express New Orleans Downtown by IHG)

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Overall, our state was amazing. The front staff was also amazing. They also gave us some information over the whole town. This was a great stay for me and my family.

Exactly what I expected

Overall, it was a pleasant stay, and I would stay here again. The staff at the desk and around the hotel were a joy to interact with. Two noise issues keep me from giving a five-star review: On the second night of my stay, the fire alarm went off for about 10-15 seconds just after midnight. On the bright side, we didn't have to evacuate, but I lost about an hour of sleep after being startled awake in the middle of the night, and this was a work trip, so it wasn't a time I wanted to be less rested. (I don't know how often the fire alarm goes off, and whether it was a prank or a technical glitch.) The other is the general soundproofing/insulation on the floor I stayed on; between that and the gap between the floor and the door to the room, I could hear any noise in the hallway with very little sound absorption.

thanks for your services.

Very efficient and friendly team, helpful too

The door in my first room wouldn't close properly, so they moved me to another room. Unfortunately, the second room was even worse. The door was already open when I got there, and the locks were broken, so I didn't feel safe staying there. The staff was very friendly and tried to help, which I appreciated. The only real positive about this hotel is its location—it's very close to Bourbon Street. Other than that, I wouldn't recommend staying here.

Good stay

The room was a decent size but definitely not spacious especially what was described otherwise. The pool was greenish tinted. The laundry room out of service and ice machine. The breakfast was good and the coffee machine was a great bonus. The parking is good but if overcrowded you have to park in another location.

Breakfast was good

My stay though brief, was excellent