Extended Stay America Suites Chicago Buffalo Grove Deerfield

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breakfast can be better

Hard to get extra items, no ice machine, drawers in room kept opening. Staff was friendly.

Love our stay, very clean very homie feeling.

C

The stuff is always so friendly and nice. There are plenty of amenities. The rooms are some of the cleanest I've stayed.

The reservation oi tire shows 2 double beds but it’s actually 1 Queen and a sofa bed so we had to pay more for the 2 double. This hotel is actually a low income housing place and would not be a good hotel to stay at.

Hello, everyone! I’d like to start with the issue of hygiene. The room was dirty; the housekeeper was constantly busy with something else and never found the time to clean it. The sink wouldn't drain. But the worst part was this: I was feeling very unwell—I had taken some medicine and had just barely managed to fall asleep—when suddenly, hotel staff started banging on the door. They claimed they needed to check the internet connection. I asked them to come back later, explaining that I was sick and needed to sleep. However, they insisted that I open the door. The hotel manager even showed up, claiming the matter was extremely urgent. As a result, I had to get up and let them in. They simply don't treat their guests like human beings. And for a hotel like this, I paid $105 a night. That is far too expensive for such a dump. For $105, you can find a decent hotel. However, I only found that out later. Good luck to everyone in your hotel search! 🏨

Poor internet

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Very run down property; seems like most of the people there are long-term tenants, and the place is pretty beat up -both in the common areas, as well as in my room. My toilet wasn't working - I had to fix it! I skipped the breakfast - it was just some cold to go items, nothing warm or anything where you could actually sit down and have a meal. I definitely will never be going back to this hotel again.