Hyatt Place At Ho'Opili

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The property is nice and in a good location if you don’t want to stay in Waikiki or downtown. I was disappointed in how expensive the parking was ($42 a night). Most of the staff are nice and very helpful. Particularly the front desk staff. On the morning of checkout, my rental car had a low tire pressure. The girl(I didn’t get her name, but I checked out at 4:00am) at the front desk went above and beyond to try to find a tire pump. If there’s one thing negative about the hotel: There was one employee at the bar/restaurant that made me feel like I was not a valued guest. I picked up some lunch from outside for me and my family. We sat at an empty table inside to eat our lunch. The employee told us that we had to eat outside since our food was not from the hotel restaurant. At this time, there was no one in the restaurant except for maybe two other people. I told her that we were guests and that it was too hot outside.

Had an awesome stay here. The room was so nice and very pleasant

The property has only been open for a month and unfortunately, they are not fully staffed, which is probably why I only had a three star experience. It appeared that housekeeping only serviced rooms when guests checked out. We stayed four nights and always had to ask at the front desk or find a housekeeper to request fresh towels and to have our trash emptied. The hotel has a full bar and they do serve food, which is also nice because you may have to wait for quite a while before you can check into your room. We did. That became tiresome because after flying several hours, the last thing you want is to sit around several more hours before being able to check into your room. Overall, the staff is very nice. However, it was Ben who helped make our stay enjoyable. He works the bar, the front desk and fills in wherever he is needed or sees a need to ensure the guests are having a positive experience. Honestly, Ben should be used to train some of the staff…he was that good. The pool area is nicely landscaped and enjoyable to sit out on to relax. We enjoyed breakfast there each morning. The breakfast options are plentiful and tasty. The fitness center is adequate and well equipped. The hotel is a nice facility with some ( major) kinks to work out, but once they do that I believe it could be at least a four star experience (for me).

Convenience spot. Had just what we needed.

Just 10 miles away from Daniel K Inoue International Airport, brand new property inaugurated in June 2026. Excellent services and delicious breakfast every morning. We stayed for 5 days and visited various sites around it including Waikiki beaches, Kailua beaches and some other destinations. Staff were very courteous and friendly. Overall all excellent hospitality.