NOT RECOMMENDED
Our stay at this property was extremely disappointing due to the poor level of service and the unprofessional attitude displayed by many staff members. Whenever assistance was requested, employees either shrugged their shoulders or simply ignored our concerns altogether.
The cashier at the coffee shop was particularly rude and displayed an unpleasant attitude that was completely unacceptable in a hospitality environment. In addition, housekeeping failed to clean our room properly throughout our stay.
Room service was equally disappointing. Nearly every meal we ordered had to be returned because it arrived either overcooked or cold. The filet of salmon was dry and contained numerous bones, while the chicken tenders were stringy, overcooked, and burnt around the edges.
Overall, the quality of service, food, and housekeeping fell far below the standards one would expect from a Sheraton property. This experience was extremely disappointing, and based on our stay, I cannot recommend this hotel.
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