5 Terre Pelagos 2

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Hotel was very clean, staff was very friendly. Very close to the train station. Would stay here again if I am ever in the area. Views from the hotel were also spectacular! Air Conditioning was nice, but not the strongest. We stayed during the peak summer heat and the room tended to run a little bit hot at night, but not enough to be a big issue.

Great host, we really enjoyed our stay in Manarola.

I would strongly advise against staying at this property. My experience was frustrating from start to finish. First, the room itself was incredibly unpleasant—it had a heavy, dank, and damp smell that made staying there very uncomfortable. Second, the customer service was a massive headache. The lady at the front desk was a complete pain to deal with. She is entirely uncontactable outside of her very limited 11:00 AM to 5:00 PM window, yet she strictly demands that you submit all your required information to her within those exact hours. If you have a busy travel schedule or an unexpected delay, good luck. Finally, accessibility is a major issue. To reach the room, you have to climb and descend multiple flights of staircases. If you have any mobility trouble, injuries, or heavy luggage, do not book this place.

nice basic room, helpful staff, firm bed. Nespresso machine

The room was very clean, the AC worked wonderfully even during the hottest part of the year, the check-in process and instructions on how to find the property were effortless, and the host was very helpful and even helped get us some reservations at wonderful restaurants. I definitely recommend this place.

Such a unique room with a wonderful view of the town. This was such an amazing stay for us and the staff was so helpful and nice. Definitely try and stay in the Cave Room!!!

Loved the place. Only moving luggage up and down wasn’t convenient. Mosquitoes at 5 Terra villages are also quite bothersome

Floor was a little dirty first day. Seemed like it was cleaned well the second day. Otherwise everything was great.

Everything as expected, nice staff. Good location. Nice rooms with good AC. The common terazze was very nice after a long day on the tracks.

My favorite town in Cinque Terre, Manarola. Small, quaint, good place to swim, simple. The hotel is right above the village plaza. The host is friendly, welcoming and helpful. I would definitely stay here again.